Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Sligar

November 20, 2023

5  out of  5 rating by David Sligar
"I had a great experience at the State Farm office. Bigya was very helpful and friendly and I had great conversations with the people at the office. I would definitely return in the future."

Prashant Agarwal

September 22, 2023

5  out of  5 rating by Prashant Agarwal
"My family and I have been with Andrew since back in 2005 for our investments in property in VA area. Andrew and his team have always been very professional and replied in a timely matter for any needs. Lately have been talking to Bigya and she has been very helpful, so thank you Team Andrew. I recommend anyone looking for insurance to reach out to them."

Barbara Sims

September 7, 2023

5  out of  5 rating by Barbara Sims
"We have had fantastic service for many years. Everyone there is always so helpful!"

Noureddine AIT ALI

July 17, 2023

5  out of  5 rating by Noureddine AIT ALI
"Very good and professional service."

Craig B

July 16, 2023

3  out of  5 rating by Craig B
"Terri is great! The claims department is horrendous! I spent 9 hours on the phone with The claims department telling them over and over that I could not pick up my car because nobody at State Farm made an effort to contact the autobody shop to let them know I could come pick up my car. So as a result, State Farm wanted to charge me storage fees and also State Farm wanted me to pay to have my car, that was damaged by another state farm driver put back together. AGGRAVATING trying to get them to use their ears and brain cells to understand due to their lack of effort and professionalism, they were screwing us. State Farm also kept back dating when we were supposed to pick up our car. As I was told, State Farm wanted the Autobody shop to use old and poor quality parts to put our car back together"

Noah Smith

July 12, 2023

5  out of  5 rating by Noah Smith
"He was super patient and very helpful"

Jordan Becker

June 12, 2023

5  out of  5 rating by Jordan Becker
"Top notch customer service. Would recommend to anyone."

Adam Carluccio

June 9, 2023

5  out of  5 rating by Adam Carluccio
"Great staff, super helpful. When at the dealership they helped me get everything switched over so fast that the salesman said wait, they finished already? That never happens this fast. Well done, team!"

rebeka talebi

June 7, 2023

5  out of  5 rating by rebeka talebi
"Told e everything I needed to know about my policy"

Margy Gray

June 6, 2023

5  out of  5 rating by Margy Gray
"Andrew and his Team have continuously taken care me."

Marco serpas

June 5, 2023

5  out of  5 rating by Marco serpas
"Had an issue with this office however overall this office tried to fix it. State Farm as a company reached out and worked on my situation. Thank the BBB, Andrew."

Tony Cheng

June 5, 2023

5  out of  5 rating by Tony Cheng
"Thank you for the wonderful service. You guys are great, especially Terry. She is a very nice lady to speak to and work with. I recommend her to anyone else who wants to have state farm insurance. Thank you again for everything."

Barber gal Val

June 1, 2023

5  out of  5 rating by Barber gal Val
"I've never had a bad experience. Can't say enough nice things about Andrew and everyone!"

Sharron Chappell

June 1, 2023

5  out of  5 rating by Sharron Chappell
"Have been with this office for over 50 years. Terri is the glue that really holds the office together ❤. She has helps our family with more answers then anyone else. The office is very professional yet friendly. Highly recommend them for anyone in need of insurance. Looking forward to many more years of their service."

Lida Vargas

May 30, 2023

5  out of  5 rating by Lida Vargas
"It’s hard to finde an insurance company you can trust. Not only Andrew is the best agent you can have, his staff members are awesome. It has been 15 years with this company and will be another 15!!!"

A&M T

May 27, 2023

5  out of  5 rating by A&M T
"We've been with Andrew for many years now, excellent agent, excellent staff. Very responsive, personable and professional. Honorary shoutout to Terri for handling all of the questions we bug her with!"

Arrol Morgan

May 25, 2023

5  out of  5 rating by Arrol Morgan
"Andrew and his team really are the best! They have consistently been the best price and provided the best customer service I’ve ever experience with an insurance provider. I shop around on a regular basis to make sure I’m always getting the best price and without a doubt, it is way better than everyone else."

F L

May 25, 2023

5  out of  5 rating by F L
"Terri, Andrew, and the entire team have been great - friendly, helpful, and easy to speak to a person quickly - our family is in great hands!"

Leonard Kaplan

March 25, 2023

5  out of  5 rating by Leonard Kaplan
"I was with another insurance company for 30+ years and they sold the business to another company which was not very price friendly, causing me to look for another insurer. I found the Andrew Elliott agency and dealt with Terri Dukes-Beach. She sent me multiple proposals when I requested changes, answered my numerous questions in great detail, and did so very promptly."

Anne Curran

February 28, 2023

5  out of  5 rating by Anne Curran
"Andrew Elliott has a great team! Very helpful and responsive."

Jack Liu

February 8, 2023

5  out of  5 rating by Jack Liu
"I highly recommend this agent. I got my auto insurance very soon, the quote give you low price. And the staff is very kind, patient and know everything about insurance, thank you Bigya! If you only need auto insurance, you can directly call them (make sure you quote and sent it to agent before you call). Five Stars!"

Mohammadreza Fasihi

February 3, 2023

5  out of  5 rating by Mohammadreza Fasihi
"I was really pleased with how the specialist I talked with was kind and experienced and knowledgeable. They gave me a wide array of valuable information that I didn't get from any other insurance agents. Thanks to them."

Chuck Stock

January 19, 2023

5  out of  5 rating by Chuck Stock
"I've been doing business with this office for many years for home and auto insurance. Andrew and Terri are easy to do business with and I'd highly recommend them for anyone looking for insurance coverage."

Debby Mossburg

January 5, 2023

5  out of  5 rating by Debby Mossburg
"Terri was very helpful in updating our home coverage. We've been with State Farm for years and have always been very pleased with their service and help with claims."

Kimberly Le

January 4, 2023

5  out of  5 rating by Kimberly Le
"Andrew Elliott and his team at State Farm have been very helpful to my husband and I months before we even relocated to Fairfax, VA from Chicago. He was able to answer all of my questions and help us decide what coverages were best for our rental, new home and car. They have been fast at responding to my inquiries and even delivered flowers when we finally moved!"