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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Stratton

July 17, 2024

5  out of  5 rating by Joe Stratton
"Quick response and very friendly"
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Patty Quintana

July 15, 2024

5  out of  5 rating by Patty Quintana
"I would like to give a 5-Star review to Bigya Pandey, Personal Account Representative who is part of the team at the State Farm office of Andrew Elliott in Fairfax. I recently had an appointment with Ms. Pandey to ask questions regarding my auto insurance policy. Ms. Pandey was so patient, kind, and spent so much time going over every detail of the policy with me. I really came away from our meeting truly understanding my coverage line-by-line. In addition to this, Ms. Pandey was instrumental in educating me about so much more. She answered every single question that I presented on a number of insurance-related topics. Most importantly, she even took the time to help me better understand aspects of my universal life insurance policy and gave me suggestions and advice to ensure I understood the coverage that I carry on a very old policy and how to manage that policy by reviewing it annually. I took her advice on that as well and am now better informed/educated about my universal life insurance. I cannot say enough about Andrew Elliott and his team. I have received outstanding and personalized care by all of their team members. The staff treats their clients with the utmost importance and they are so responsive. They are considerate and truly care about their customers. The best insurance agent and team I have ever had in all these years! Thank you!"
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Kristeen Cook

July 13, 2024

5  out of  5 rating by Kristeen Cook
"I highly recommend taking a few minutes from your week to review your insurance rates and needs with this office. The staff at Andrew Elliott, State Farm Agency is truly unique and will treat you like family!"
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Terrisa Deutsch

July 8, 2024

5  out of  5 rating by Terrisa Deutsch
"I have been with State Farm for a very long time and with Andrew's agency for the last several years. I especially appreciate the accessibility, timeliness, and courtesy of Andrew's team. They are all a pleasure to talk to and eager to help. I have mostly interacted with Bigya, who is one of the nicest people I have ever dealt with. She always takes the time to understand my needs and explains my options well. Thank you, Andrew, for the excellent service you and your staff provide."
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Kim Bagby

July 3, 2024

5  out of  5 rating by Kim Bagby
"The team was helpful and friendly and made our process easy for replacement of car information."
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Ratna Angina

May 9, 2024

5  out of  5 rating by Ratna Angina
"Awesome staff, very friendly , positive and helpful customer service and always had pleasant experience with any kind of questions. Thanks to you all, Andrew team!! Keep up the great work!!👍🏻😊👏🏻"
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John Clancy

May 8, 2024

5  out of  5 rating by John Clancy
"Great experience with getting familiar with my policy and my bundle options"
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nimachi

April 24, 2024

5  out of  5 rating by nimachi
"Worked with Bigya. Great service and communication. Would recommend strongly."
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Brenda Reyes

April 24, 2024

5  out of  5 rating by Brenda Reyes
"I am so delighted to have come across this agency. Cody Hughes was a huge help when it came to purchasing my new auto insurance policy. He answered all my questions and even responded promptly to my emails. I will definitely recommend this agency to my friends and family."
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Stuart Silver

April 17, 2024

5  out of  5 rating by Stuart Silver
"I highly recommend doing business with Bigya Pandey, Personal Account Representative with Andrew Elliott's State Farm Insurance agency. I required renter's insurance as well as coverage for my automobile. She was friendly, knowledgable, efficient, courteous, and most helpful."
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Chris Stromberg

April 17, 2024

5  out of  5 rating by Chris Stromberg
"I moved all my policies to Andrew's office after being dissatisfied with my old agent. Andrew's office and staff have always been very responsive and I'm very happy I made the switch."
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M. de Quay

April 16, 2024

5  out of  5 rating by M. de Quay
"Very pleasant and courteous agents. Costs were lower than what we’d been paying for years."
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Kevin Le

March 21, 2024

5  out of  5 rating by Kevin Le
"The team here is phenomenal. They helped me every step of the way and answered all my questions leaving nothing on the table. Definitely would recommend to everyone in the area!!! Thank you to Andrew and your team here! :)"
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Josh Brown

January 8, 2024

5  out of  5 rating by Josh Brown
"Very professional and have had a great experience with Andrew and his team from the beginning. Andrew and his team take the time to explain things thoroughly and make sure you understand what is covered and the additional options. Highly recommend."
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Julia Mossbridge

January 3, 2024

5  out of  5 rating by Julia Mossbridge
"Andrew was great! He got us set up in VA after a move from CA and another insurance company in no time -- and it's cheaper!"
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Hiruy Dafla

January 2, 2024

5  out of  5 rating by Hiruy Dafla
"Great service. They were quick to put together a quote and answered all my questions."
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David Sandridge

December 9, 2023

5  out of  5 rating by David Sandridge
"My brother referred me back in December 2022, and Andrew and his team have been a great halp to me with the insurance. I'm in the process of trying to get life insurance, and Andrew has been working to help me find the right fit for me. I greatly recommend Andrew and his team."
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Erick Fletcher

December 8, 2023

5  out of  5 rating by Erick Fletcher
"Andrew & Terri are absolutely wonderful! They insure multiple properties and vehicles of ours. Quick to help in any way needed. Always available and willing to go the extra mile, no exaggeration! We highly recommend them!"
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Michael Hollis

December 8, 2023

5  out of  5 rating by Michael Hollis
"Professional and personal TERRI"
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Naseer ahmad Shirzad

December 7, 2023

5  out of  5 rating by Naseer ahmad Shirzad
"Terri dukesch is great person. She always cheerful and happy to help. I hope all the best to her. Happy retirement!!"
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David Sligar

November 20, 2023

5  out of  5 rating by David Sligar
"I had a great experience at the State Farm office. Bigya was very helpful and friendly and I had great conversations with the people at the office. I would definitely return in the future."
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Prashant Agarwal

September 22, 2023

5  out of  5 rating by Prashant Agarwal
"My family and I have been with Andrew since back in 2005 for our investments in property in VA area. Andrew and his team have always been very professional and replied in a timely matter for any needs. Lately have been talking to Bigya and she has been very helpful, so thank you Team Andrew. I recommend anyone looking for insurance to reach out to them."
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Barbara Sims

September 7, 2023

5  out of  5 rating by Barbara Sims
"We have had fantastic service for many years. Everyone there is always so helpful!"
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Noureddine AIT ALI

July 17, 2023

5  out of  5 rating by Noureddine AIT ALI
"Very good and professional service."
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Craig B

July 16, 2023

3  out of  5 rating by Craig B
"Terri is great! The claims department is horrendous! I spent 9 hours on the phone with The claims department telling them over and over that I could not pick up my car because nobody at State Farm made an effort to contact the autobody shop to let them know I could come pick up my car. So as a result, State Farm wanted to charge me storage fees and also State Farm wanted me to pay to have my car, that was damaged by another state farm driver put back together. AGGRAVATING trying to get them to use their ears and brain cells to understand due to their lack of effort and professionalism, they were screwing us. State Farm also kept back dating when we were supposed to pick up our car. As I was told, State Farm wanted the Autobody shop to use old and poor quality parts to put our car back together"